Oracle Launches AI Tools for Smarter Sales and Marketing
Oracle has introduced new role-based AI agents in Oracle Fusion Cloud Applications to help customer experience (CX) leaders...
Tag: CX
Accenture Invests in Rehuman to Revolutionize Insurance Interaction
Accenture has invested in Rehuman, a UK-based insurtech startup focused on transforming customer engagement in the insurance...
Amazon Updates “Connect” and “Nova Act” to Boost CX and AI Development
Amazon has rolled out two significant updates aimed at improving customer experience and developer productivity. First,...